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中国银行

中国银行

越复杂的系统,用户体验越能发挥作用
项目名称
中国银行在线培训系统
服务内容
用户体验优化UX/UI, 设计Design
所属行业
银行
原有在线培训系统已经使用超过5年,功能完备,能有效的承载在线培训的职责。
但在使用过程中,暴露出来大量的使用上的问题,员工反映使用不方便,培训部门也一直在解答使用上的问题。
作为长期供应商,中国银行找到上云,希望解决用户体验上的问题。
在历经3个月的实际应用调研后,上云对整个培训平台从流程设计到功能安排、内容组织、界面设计、交互方式等进行了全面梳理和重建。

The original online training system has been used for more than 5 years, and it has complete functions and can effectively carry the responsibility of online training.

However, in the process of use, a large number of use problems have been exposed, the staff reflect that it is not convenient to use, and the training department has been answering the use problems.

As a long-term supplier, Bank of China found cloud, hoping to solve the problem of user experience.

After three months of practical application research, cloud has comprehensively combed and reconstructed the whole training platform from process design to functional arrangement, content organization, interface design and interaction mode.